> For the complete documentation index, see [llms.txt](https://docs-conversational-ai.syntphony.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs-conversational-ai.syntphony.com/welcome.md).

# Welcome

Welcome to the Syntphony Conversational AI (Syntphony CAI) User Guide.

## User guide documentation

This documentation is designed to help you navigate the platform, understand its capabilities, and make the most of its features.

Whether you're getting started, building and integrating solutions, or designing conversational experiences, you'll find practical guidance and resources to support you along the way.

#### Explore the documentation and discover everything **Syntphony CAI** has to offer.

{% embed url="<https://vimeo.com/1099697393>" %}

***

## Build > Deploy > Analyze > Evolve

From your first conversational project to continuous optimization, **Syntphony Conversational AI (Syntphony CAI)** gives you the tools to **design, build, deploy, and evolve intelligent conversational experiences**.

Build agents and conversational flows, connect them to knowledge and external services, deploy experiences across digital and voice channels, and analyze their performance to continuously improve user interactions.

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th><th data-hidden></th><th data-hidden data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="files"></th></tr></thead><tbody><tr><td><strong>GETTING STARTED</strong></td><td>Learn the essentials and follow a step-by-step guide to start building with Syntphony CAI.</td><td></td><td><a href="/getting-started/create-a-project.md">Create a Project</a></td><td><a href="https://4008706377-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fn6zS4HeuuVpRHZEvDiFU%2Fuploads%2FnolZImFkWpLnEQSZNmM2%2F6.%20Integrating%20eva.jpg?alt=media&amp;token=b6380df5-1213-4236-b00d-eafbea820a02">6. Integrating eva.jpg</a></td></tr><tr><td><strong>INSIGHTS</strong></td><td>Understand how your projetcs are performing and use data to continuously improve conversational experiences.</td><td><strong>Analytics</strong><br>A guide to understanding our built-in Dashboards</td><td><a href="/insights/analytics.md">INSIGHTS</a></td><td><a href="https://4008706377-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fn6zS4HeuuVpRHZEvDiFU%2Fuploads%2F7kq7LgAUquYMjP3bUNKY%2Fshutterstock_367579028.JPG?alt=media&amp;token=e0976bf9-59f1-4fbf-a7e4-babb7b9bb6b8">shutterstock_367579028.JPG</a></td></tr><tr><td><strong>API DOCS</strong></td><td>Connect Syntphony CAI with your services and channels using our APIs to build custom integrations.</td><td><strong>API Docs</strong><br>Integrations and other development activities</td><td><a href="/api-docs/overview.md">API DOCS</a></td><td><a href="https://4008706377-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fn6zS4HeuuVpRHZEvDiFU%2Fuploads%2FmKnRwxMdTxmyzS1xJn1h%2F4.%20Developing%20with%20eva.jpg?alt=media&amp;token=057d7782-ec53-4a4b-9944-da3f1f37ec00">4. Developing with eva.jpg</a></td></tr><tr><td><strong>VOICE GATEWAY</strong></td><td>Learn how to configure and deploy conversational experiences across voice channels.</td><td></td><td><a href="/scai-voice-gateway/configure-voice-gateway.md">SCAI VOICE GATEWAY</a></td><td><a href="https://4008706377-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fn6zS4HeuuVpRHZEvDiFU%2Fuploads%2Fn9NTSPVV6JngP54g9TXF%2Fshutterstock_272888918.jpg?alt=media&amp;token=d6df950c-91b3-422c-9e0d-b56b289015f9">shutterstock_272888918.jpg</a></td></tr></tbody></table>

***

## Core Capabilities

Build intelligent multi-agent experiences with a Supervisor and specialized AI Agents that collaborate to understand user needs and handle complex tasks.

<a href="/studio/ai-agents.md" class="button primary" data-icon="sparkles">More about AI Agents</a>

***

Our platform supports 30+ channels, including social media, business messaging, mobile apps, voice assistants, and digital humans. Connect your own custom interfaces or quickly deploy and customize the [**Webchat Plugin**](/channels/scai-webchat-plugin.md) directly from Syntphony CAI.

<a href="/channels/add-a-channel.md" class="button primary" data-icon="globe">Go to channels page</a>

***

The heart of Syntphony CAI for designing conversational experiences. Build and manage Agent and NLU flows, configure cells and actions, and simulate conversations to validate their behavior.

<a href="/studio/workspace.md" class="button primary" data-icon="comment-lines">About the Workspace</a>

***

## Need Help?

Need additional support with Syntphony CAI? Our support team can help with **technical questions, issues, and platform-related requests**.

[**Contact Support**](https://eva.bot/support/)


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