# End Cells

The End Cell acts as a period. When placing this cell, the virtual agent stops talking at that point. It will only take back the dialogue if the user *(the virtual agent’s interlocutor)* interacts.

![](/files/-MXi9CQ2H8cuXbN8gUwL)

{% hint style="danger" %}
**The End Cell is always used in Jump Flows, never in the User Journey**
{% endhint %}

“Why?”, you can ask yourself. Simple: because User Flow is a kind of the main menu, the guiding thread that takes the user to a series of actions. And these actions are conducted through complementary flows, in other words, the Jump Flows.

A good use case example is applying the End Cell after a Service Error message (as long as it is in a Jump Flow). The End Cell will avoid the user from running an infinite loop in a dialogue.


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