Dialog Cells

A conversational flow in Syntphony CAI are made up of a series of one or more elements called cells. Each cell is participating in the dialogue flow for a specific purpose.

There are several types of cells, grouped into Basic and Advanced.

Primary cells

Primary cells are minimum required for the development of any agent. They are:

• Intent

• Entity

• Answer

• Input

• Transfer

• Jump

• End

Advanced cells

These cells are used to create complex conversational flows, where custom logic, API calls, and multiple options have to be implemented. They are:

• Code

• Rule

• Services

• Prompt