> For the complete documentation index, see [llms.txt](https://docs-conversational-ai.syntphony.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs-conversational-ai.syntphony.com/build-dialogs/dialog-cells/end.md).

# End

The End Cell acts as a period. When placing this cell, the virtual agent stops talking at that point. It will only take back the dialogue if the user *(the virtual agent’s interlocutor)* interacts.

{% hint style="danger" %}
**The End Cell is always used in Jump Flows, never in the User Journey**
{% endhint %}

“Why?”, you can ask yourself. Simple: because User Flow is a kind of the main menu, the guiding thread that takes the user to a series of actions. And these actions are conducted through complementary flows, in other words, the Jump Flows.

A good use case example is applying the End Cell after a Service Error message (as long as it is in a Jump Flow). The End Cell will avoid the user from running an infinite loop in a dialogue.


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