> For the complete documentation index, see [llms.txt](https://docs-conversational-ai.syntphony.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs-conversational-ai.syntphony.com/channels.md).

# CHANNELS

- [Channels](https://docs-conversational-ai.syntphony.com/channels/add-a-channel.md): A channel connects communication applications to a virtual agent. It's where the interaction with the user will take place (WhatsApp, Web, Facebook, etc.). Learn how to connect them.
- [WhatsApp (by Infobip)](https://docs-conversational-ai.syntphony.com/channels/add-a-channel/whatsapp-by-infobip.md): With Syntphony Conversational we can integrate the WhatsApp channel via the Meta Infobip BSP using our connector.
- [Facebook Messenger](https://docs-conversational-ai.syntphony.com/channels/add-a-channel/facebook-messenger.md): With Syntphony Conversational AI we can integrate with Facebook Messenger
- [Microsoft Teams](https://docs-conversational-ai.syntphony.com/channels/add-a-channel/microsoft-teams.md)
- [Integrating Existing Channels](https://docs-conversational-ai.syntphony.com/channels/add-a-channel/channels.md): How to integrate other messaging platforms and smart assistants, such as Facebook Messenger, Whatsapp and Google Assistant
- [Webchat Plugin](https://docs-conversational-ai.syntphony.com/channels/webchat-plugin.md): A tool for webchat widget customization and easy implementation into your website, app and mobile channels.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs-conversational-ai.syntphony.com/channels.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
