# Analytics

Abandon Rate Drivers, Engagement Rate Drivers and other data are vital to analyze the performance of your virtual agent and, through them, program adjustments in the flows and even in the business cases.

eva enables integration with dashboard analytics tools. Learn more:

{% content-ref url="/pages/buWaxAXl3BnfVYvPQSIZ" %}
[External analytics platforms](/eva-3.3.1-1/using-eva/analytics/external-analytics-platforms.md)
{% endcontent-ref %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs-conversational-ai.syntphony.com/eva-3.3.1-1/using-eva/analytics.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.