> For the complete documentation index, see [llms.txt](https://docs-conversational-ai.syntphony.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs-conversational-ai.syntphony.com/getting-started/create-and-manage-profiles.md).

# Create and manage profiles

## Profile types and access scope

The following table describes the **five types of profiles** and summarizes their access and permissions across all Syntphony CAI resources:

<table><thead><tr><th width="133.33333333333331">Profile</th><th width="215">Access scope</th><th>Main responsibilities</th></tr></thead><tbody><tr><td><strong>Viewer</strong></td><td>Environments and Dialog Manager.</td><td>View Virtual Agent content and test flows.</td></tr><tr><td><strong>Editor</strong></td><td>All resources except user management and creation/deletion of Virtual Agents.</td><td><ul><li>Build and maintain dialogs;</li><li>Create and edit content and parameters;</li><li>Test flows;</li><li>Train and export Virtual Agents.</li></ul></td></tr><tr><td><strong>Manager</strong></td><td>All resources except user management.</td><td><p>All Editor permissions, plus: </p><ul><li>Create, edit, and delete environments, channels, and Virtual Agents;</li><li>Enable Generative AI features;</li><li>Access Analytics dashboards;</li><li>Import and export Virtual Agents.</li></ul></td></tr><tr><td><strong>Admin</strong></td><td>All resources within assigned organizations.</td><td><p>All Manager permissions, plus: </p><ul><li>Manage users; </li><li>Grant environment access;</li><li>Enable or disable additional platform features.</li></ul></td></tr><tr><td><strong>Owner</strong></td><td>Organization and environments.</td><td><ul><li>Create organizations and environments;</li><li>Grant Admin access.</li></ul></td></tr></tbody></table>

{% hint style="info" %}
Admins have access to all Virtual Agents and environments in the organizations they are part of.
{% endhint %}

## How to create users

Only Admins can manage users (create, edit, delete, or grant permissions).

#### Step by step to create

1. Go to **Users** option in the sidebar;
2. Then, you'll see a list of all users that are part of the Organization. If you still don't have any users or need to create a new one, just click on  `Create user`;
3. Complete the required fields:
   * Name;
   * Email;
   * Company (optional);
   * Profile image (optional).
4. Define whether the user will be an **Admin**:

   1. **If yes**, assing it and click `Save;`
   2. If not, choose the respective option, them click on `Continue` and you'll see a new section. You'll be asked to select a profile and which environments and Virtual Agents this user will have access to.

<div><figure><img src="/files/QEzeirTDSwB12fjKD77S" alt=""><figcaption><p>Users settings accessed from the sidebar</p></figcaption></figure> <figure><img src="/files/2ExX4zoFmDtzWxV9CPiY" alt=""><figcaption><p>User creation page</p></figcaption></figure></div>

{% hint style="info" %}
There are no limits on how many Virtual Agents any given user can access. **Admins access all Virtual Agents.**
{% endhint %}

#### Additional resources

If you are a developer, learn more about on [**role tables**](https://docs.eva.bot/user-guide/for-technicians/appendices/admin-data-structure#role)**.**


---

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