Overview

Understand the cognitive technologies available in Syntphony CAI and how to choose and configure them for your projects.

Syntphony CAI supports both Large Language Models (LLMs) and Natural Language Understanding (NLU) engines, providing different cognitive technologies to understand user input and power conversational experiences.

LLMs enable generative capabilities such as contextual understanding, reasoning, instruction following, orchestration, and natural language generation. NLU engines, such as Syntphony NLP, provide intent-based language understanding for structured conversational flows.

Default integrations

When a project is created, Syntphony CAI provides a default cognitive integration according to the selected governance type:

• Agentic and Composite governance: Azure OpenAI by Syntphony is provided by default.

• NLU governance: Syntphony NLP, NTT DATA's proprietary NLU engine, is provided by default.

You can use the default integration or configure another LLM or NLU provider available in Syntphony CAI, depending on your project's architecture and requirements.

In this section, you'll learn how to configure LLM and NLU providers, select models, and adjust the available settings for your projects.