> For the complete documentation index, see [llms.txt](https://docs-conversational-ai.syntphony.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs-conversational-ai.syntphony.com/syntphony-live-agent-console/getting-started/login.md).

# Login

## First Access

When an agent user is created, an email is sent to the registered email address so the user can create their own password for the assigned organization. In this email you will find:

* Direct link of your Enterprise account
* Organization name
* User (the email address)
* Link to create your password

Use the link provided in the email to create your password. This link is valid for a one-time use or for 24 hours before it expires.

### Log into the Platform <a href="#log-into-the-platform" id="log-into-the-platform"></a>

To access the Console, use your SCAI platform credentials (organization, email, and password) on the login page.

<figure><img src="https://872231112-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FWhWsbXR4KrslyXCVncNZ%2Fuploads%2Fgit-blob-7edc4fafc5f0d700fbe0d2921f36177435eabfea%2Flogin.png?alt=media" alt="" width="375"><figcaption><p>Login page</p></figcaption></figure>

### Supported Browsers <a href="#supported-browsers" id="supported-browsers"></a>

For a better experience, we recommend using the latest versions of Google Chrome or Microsoft Edge.

Access via mobile devices is not supported. Internet Explorer access is not supported.

{% hint style="success" %}
If you are the first company user and you need to create agents, please refer to [Create agents](/syntphony-live-agent-console/supervisor-workspace/index/create-agents.md).
{% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs-conversational-ai.syntphony.com/syntphony-live-agent-console/getting-started/login.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.