> For the complete documentation index, see [llms.txt](https://docs-conversational-ai.syntphony.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs-conversational-ai.syntphony.com/syntphony-messaging-portal/messaging-tools/analysis.md).

# Analysis

## Purpose

Monitor historical message activity and evaluate campaign outcomes.

## Who this is for

Supervisors, analysts, and operators responsible for reporting and quality tracking.

## Prerequisites

* Messaging activity exists in the selected period.
* Access permissions to analytics and history modules.

## Feature overview

* **Message History:** Inspect conversation-level records and metrics.
* **Outbound History:** Review outbound delivery and campaign execution status.

## Expected outcome

Teams can validate performance, detect operational issues, and export actionable data.

## Related pages

* [Dashboard](/syntphony-messaging-portal/dashboard.md)
* [Message History](/syntphony-messaging-portal/messaging-tools/analysis/message-history.md)
* [Outbound History](/syntphony-messaging-portal/messaging-tools/analysis/outbound-history.md)
* [Glossary](/syntphony-messaging-portal/getting-started/glossary.md)
* [Communication](/syntphony-messaging-portal/messaging-tools/communication.md)


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