> For the complete documentation index, see [llms.txt](https://docs-conversational-ai.syntphony.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs-conversational-ai.syntphony.com/syntphony-messaging-portal/messaging-tools/construction/click-to-whatsapp.md).

# Click to WhatsApp

## Purpose

Create WhatsApp links with predefined messages and campaign tracking identifiers for attribution and reporting.

## Who this is for

Operators and marketing teams distributing entry points into WhatsApp conversations.

## Prerequisites

* Destination WhatsApp business number configured in [Phone Configuration](/syntphony-messaging-portal/messaging-tools/administration/phone-configuration.md).
* Pre-filled message text approved by your operations team.

## Feature overview

* Define destination phone number.
* Define pre-filled message text.
* Generate unique identifiers for attribution.

## Steps

1. Open **Construction** and go to **Click to WhatsApp**.
2. Enter the destination business phone number.
3. Enter the pre-filled message users will see when opening the link.
4. Set campaign tracking fields (campaign name, ID, or UTM-style parameters when supported).
5. Generate the link or QR asset.
6. Copy the link for use in digital or print channels.
7. Track performance via [Outbound History](/syntphony-messaging-portal/messaging-tools/analysis/outbound-history.md) and campaign reports.

<figure><img src="https://3261478287-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXHkoH2WwcemdqskPI0KI%2Fuploads%2Fum0k6QhRy8FSHQJc8SuZ%2Fimage.png?alt=media&amp;token=b0c6e88d-884c-48ea-a60c-c0836facd715" alt=""><figcaption><p>Links repository</p></figcaption></figure>

## Link tracking

* Use a unique link ID per channel (email, social, print QR) to compare performance.
* Keep naming consistent so Analysis filters map to your marketing taxonomy.
* Pair with [Template Gallery](/syntphony-messaging-portal/messaging-tools/construction/template-gallery.md) and Communication workflows when follow-up messages use approved templates.

## Usage examples

* QR codes in printed material.
* CTA buttons on landing pages.
* Social posts and email signatures.

## Expected outcome

Tracked links are available for distribution and performance follow-up.

## Related pages

* [Construction](/syntphony-messaging-portal/messaging-tools/construction.md)
* [Outbound History](/syntphony-messaging-portal/messaging-tools/analysis/outbound-history.md)
* [Dashboard](/syntphony-messaging-portal/dashboard.md)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs-conversational-ai.syntphony.com/syntphony-messaging-portal/messaging-tools/construction/click-to-whatsapp.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.