> For the complete documentation index, see [llms.txt](https://docs-conversational-ai.syntphony.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs-conversational-ai.syntphony.com/syntphony-messaging-portal/messaging-tools/planning/group-manager.md).

# Group Manager

## Purpose

Create reusable contact groups for targeted campaign execution in [Broadcast Message](/syntphony-messaging-portal/messaging-tools/communication/broadcast-message.md).

## Who this is for

Campaign operators and supervisors preparing audience segments.

## Prerequisites

* Contacts available in [Contact Manager](/syntphony-messaging-portal/messaging-tools/planning/contact-manager.md) or importable via CSV.
* Filter criteria defined by your operations team (region, domain, naming pattern, and similar fields).

## Methods

* Build groups from CSV imports.
* Build groups from existing contacts using filters.

## Recommended filters

* Region or country code.
* Name or naming pattern.
* Email domain.
* Combined criteria for precise segmentation.

## Steps

1. Open **Planning** and go to **Group Manager**.
2. Choose **Create group** (or edit an existing group).
3. Select creation method:
   * **From CSV:** upload file, map columns, and confirm import preview.
   * **From contacts:** apply filters and select matching records.
4. Name the group and save.
5. Validate member count and sample records before using the group in Communication.

<figure><img src="https://3261478287-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXHkoH2WwcemdqskPI0KI%2Fuploads%2Fs59qjn91OJ837EMcvDfc%2Fimage.png?alt=media&amp;token=1e40507c-560f-4f0f-853f-528eab5b901c" alt=""><figcaption><p>Group segmentation example</p></figcaption></figure>

## Validation

* Group member count matches expectations.
* Group appears as a recipient source in Broadcast Message.

## Expected outcome

Reusable campaign groups are available to Communication workflows.

## Related pages

* [Planning](/syntphony-messaging-portal/messaging-tools/planning.md)
* [Contact Manager](/syntphony-messaging-portal/messaging-tools/planning/contact-manager.md)
* [Broadcast Message](/syntphony-messaging-portal/messaging-tools/communication/broadcast-message.md)


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